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Broadlands, Lowestoft – rated Outstanding by the CQC

“The service was ‘Eden Alternative’ accredited. The Eden Alternative is a way of providing care that puts people at the centre of decision making about the way they want to live their life. The philosophy asserts that no matter how old people are, or what challenges they live with, life is about continuing to grow. The service had learnt how to enhance well-being by addressing loneliness, helplessness and boredom. Throughout the day we saw spontaneous opportunities being offered to people to socialise, go out for a drive, go out to the shops, take part in activities, or just have one to one time chatting to care workers. This empowered people to choose how they spent their day.”