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Amy Woodgate, Chessington – rated Good by the CQC

“The service implemented national initiatives to review the quality of their service and provide an individually tailored service. This included ‘dementia care mapping’ and the Eden Alternative principles. The principles of the Eden Alternative helped staff to empower people and to deliver timely, individualised care. The service was creative and implemented their own initiatives including the development of a reminiscence room, a shop and a beach hut. The service had received the Mayor’s award for their shop. The Mayor’s Award recognises the contribution made by individuals or groups which improves the lives of the local population.”